Meet Anthony Oxley
Senior IT Consultant with extensive expertise in ITIL v3 frameworks, specializing in Service Design and Service Transition across diverse organizational environments including academia, government, and corporate sectors.
Anthony Oxley
Senior IT Consultant
ITIL v3 Expert | ITSMF Lifetime Member
Professional Background
A proven track record of delivering exceptional IT service management solutions across multiple sectors
Core Expertise
ITIL v3 Framework Implementation
Expert-level knowledge and practical application of ITIL v3 processes and procedures
Service Design Excellence
Specialized expertise in designing robust, scalable IT service solutions
Service Transition Management
Seamless implementation and transition of IT services with minimal disruption
Cross-Sector Experience
Proven success in academic institutions, government agencies, and corporate environments
Qualifications & Memberships
ITIL v3 Expert
Advanced certification in IT Service Management
ITSMF Lifetime Member
IT Service Management Forum recognition
"Committed to excellence in IT service management and continuous professional development in the rapidly evolving technology landscape."
Cross-Sector Experience
Delivering tailored IT service management solutions across diverse organizational environments
Academic Institutions
Specialized experience in higher education environments, understanding the unique challenges of academic IT infrastructure and multi-stakeholder requirements.
- University IT service frameworks
- Research computing support
- Multi-campus coordination
Government Organizations
Deep understanding of public sector requirements including compliance, security, and citizen service delivery obligations.
- Compliance-focused solutions
- Security-first approaches
- Citizen service optimization
Corporate Environments
Extensive experience in business-focused IT service delivery, aligning technology solutions with commercial objectives and ROI requirements.
- Business-aligned IT strategy
- Cost optimization focus
- Performance measurement
My Approach
Every organization is unique, and so are their IT service management needs. My approach combines proven ITIL v3 methodologies with practical, real-world experience to deliver solutions that truly fit your organizational culture and objectives.
Listen & Understand
Deep dive into your current processes, challenges, and organizational goals
Design Solutions
Create tailored ITIL-based frameworks that align with your specific requirements
Implement Carefully
Phased implementation approach minimizing disruption to daily operations
Optimize & Evolve
Continuous improvement and adaptation as your organization grows
Ready to Transform Your IT Services?
Let's discuss how my ITIL v3 expertise can help optimize your IT service management approach.